QuestionUpdated 2026-09-21

Why does each AI model give a different answer about my product?

Because they search differently, cite differently and succeed at different rates. Asked the same product questions, the share of answers that gave the seller anything ranged from 52% to 83% across five models. Once they did answer usefully, they agreed with each other 87% of the time.

Where the difference is

It is tempting to assume models disagree about the facts. In our measurements the larger difference is earlier: whether a model produces a useful answer for the seller at all โ€” the product named, or an official URL present.

Share of completed questions that produced a recorded outcome for the seller, 04.08.2026 to 16.09.2026:

| Provider | Model | Share | | --- | --- | --- | | Google | gemini-2.5-flash | 83% | | Perplexity | sonar | 64% | | Anthropic | claude-haiku-4-5-20251001 | 57% | | OpenAI | gpt-4o-mini | 53% | | xAI | grok-4-latest | 52% |

Among the 54 questions where three or more models did produce a usable answer, 87% got the same outcome from all of them (study). Useful answers tend to agree; whether you get one depends on the model.

Why models differ

  • They search differently. Some answer from a fresh web search every time,

some from what they learned in training, some mix the two. The same question reaches different pages.

  • They cite differently. The share of citations pointing at the seller's own

site ranged from 36% to 52% across models; one model returned its own search redirects in 74% of cases (study).

  • They change under the same name. A provider can update the model behind a

name without announcing it. A result without the exact model name and a date is not checkable a month later.

What to do with that

Do not treat one model as a sample of AI. Ask the same question of several, name each model in full, date each answer, and repeat on a schedule. A single answer is an anecdote; the same question across models and weeks is a measurement.

How to run that yourself: /learn/how-to-check-what-ai-says-about-your-product.

Sources

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